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We specialize in Emergency Departments, Free-Standing Emergency Departments, Micro-Hospitals, ER/UC hybrids and Urgent Care clinics. Dr. Torres has personal working experience in Level I, II, III, IV, Micro-Hospital ED, Free Standing ED and ED/UC hybrids in his >20 years of experience. Our educational materials are evidence-based and relevant to the acute care practice and tailored for easy distribution and implementation. A truly turn-key design for your busy practice.
As practicing physician-consultants in acute care settings, we TRULY understand the ins and outs, challenges and pain points to overcome in order to provide an exertional Patient Experience
Our educational materials are distributed monthly to thousands of acute care healthcare workers and providers across the U.S.A.
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Dr. Cam Torres, MD, MBA, CPXP
Dr. Torres is an experienced Physician executive with expertise in Patient Experience data analysis and internal curriculum development to train acute care providers in customer service & patient experience.
His monthly educational and training modules are received by thousands of healthcare workers in acute settings across the U.S.A.
He is an Emergency Medicine Boarded Physician (American Board of Emergency Medicine) with a Master of Business Administration from the University of Utah - David Eccles School of Business and is a Certified Patient Experience Professional.
We provide you with ready-made, customizable educational and training materials for your healthcare workers. Our materials are aimed to reach and train all staff from front office to technicians, nurses, doctors and administration. Written in clear and concise language and maximizing the high yield topics to master when it comes to Patient Experience training.
We combine our medical training and expertise with Cognitive Behavioral techniques to TRAIN and EMPOWER employees to become CHANGE AGENTS and Patient Experience Champions.
Our materials INSPIRE and EDUCATE your staff and ties the Patient Experience to their IDENTITY as caregiver and healers.
We are not only consultants, but we are also active, practicing acute care providers who truly understand your pain points and the issues at hand when delivering an exceptional Patient Experience.
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